Distance Sales Contract

ARTICLE 1 - PARTIES

1.1. SELLER:

Title: Elvira HASANOVA

Address: Mehterçeşme neighborhood 1869 Street No 12 D 7 Esenyurt Istanbul

Telephone: 05392053075

E-Mail: sanatkartaki@hotmail.com

Tax Office: Beylikduzu

Tax Number: 4581021829

KEP Address:

1.2. BUYER ("CONSUMER"):

Name/Surname/Title: [BUYER]

Address: [RECIPIENTADDRESS]

Telephone: [RECIPIENTPHONE]

E-mail: [RECIPIENTEMAIL

History: [CONTRACT HISTORY]

By accepting this contract, the BUYER accepts in advance that he/she will be obliged to pay the order price and additional fees such as shipping fee, tax, if any, if he/she approves the order subject to the contract, and that he/she has been informed about this.

ARTICLE 2 - SUBJECT

The subject of this contract is the CONSUMER https://sanatkartaki.com/ It is the determination of the rights and obligations of the parties in accordance with the provisions of the Consumer Protection Law No. 6502 regarding the sale and delivery of the product, the characteristics and sales price of which are specified below, which was ordered electronically from the website.

The prices listed and announced on the site are the sales prices. The announced prices and promises are valid until updated and changed. The prices announced for a limited period are valid until the end of the specified period.

ARTICLE 3 - INFORMATION REGARDING THE CONTRACTUAL PRODUCT, PAYMENT AND DELIVERY

3.1- Name, quantity, sales price including VAT, payment method and basic characteristics of the goods or services subject to the contract.

Payment Method:

Accepted payment methods: Credit Card, Wire Transfer/EFT, Cash on Delivery

Shipping Information: It will be selected at the payment step.

Description | Quantity | Amount Including VAT

Product	Piece	Amount Including VAT
Total
Discount
Grand Total

Total Including VAT

Discount

Grand Total

3.2- Payment Method:

Accepted payment methods: Credit Card, Wire Transfer/EFT, Cash on Delivery

3.3- On the other hand, since the sales on credit are made only with credit cards belonging to Banks, the CONSUMER accepts, declares and undertakes that he/she will separately confirm the relevant interest rates and default interest information from his/her bank, and that the provisions regarding interest and default interest will be applied within the scope of the credit card agreement between the Bank and the CONSUMER in accordance with the provisions of the legislation in force.

3.4 - Return Procedure:

In cases where the CONSUMER exercises his/her right of withdrawal or the product in question cannot be supplied for various reasons or the arbitration committee decides to refund the amount to the CONSUMER, the refund procedure regarding the payment options is stated below:

a) Refund Procedure for Credit Card Payment Options

If the purchase is made with a credit card and in installments, the Bank makes the refund to the CONSUMER in installments, regardless of the number of installments in which the CONSUMER purchased the product. After the SELLER pays the entire product price to the bank in one go, in the event that the installment expenses made from the Bank POS are refunded to the CONSUMER's credit card, the requested refund amounts are transferred to the holder accounts by the Bank in installments so that the parties involved in the matter do not suffer. The installment amounts paid by the CONSUMER until the cancellation of the sale, if the refund date does not coincide with the card's statement closing dates, will be reflected on the card as 1 (one) refund each month, and the CONSUMER will receive the installments paid before the refund for an additional month, after the sale installments are completed, for the number of installments paid before the refund, and will be deducted from their current debts.

In case of return of goods and services purchased with the card, SELLER cannot make cash payment to CONSUMER due to the contract made with the Bank. SELLER will make the return through the relevant software in case of a return transaction, and since SELLER is obliged to pay the relevant amount to the Bank in cash or as a deduction, payment cannot be made to CONSUMER in cash as per the procedure we have explained above. Refund to credit card will be made by the Bank in accordance with the above procedure after SELLER pays the amount to the Bank in a single payment.

CONSUMER accepts and undertakes that he/she has read and accepted this procedure.

b) Refund Procedure for Wire Transfer/EFT Payment Options

The refund will be made by bank transfer or EFT to the account specified by the CONSUMER by requesting bank account information from the CONSUMER (the account must be in the name of the person at the billing address or in the name of the user member).

SELLER pays the entire product price back to the bank in one go.

In case of return of goods and services purchased via EFT/Bank Transfer, SELLER cannot make cash payment to CONSUMER due to the contract made with the Bank. SELLER will make the refund via the relevant software in case of a return transaction and since SELLER is obliged to pay the relevant amount to the Bank in cash or as a deduction, payment cannot be made to CONSUMER in cash according to the procedure we have explained above.

CONSUMER accepts and undertakes that he/she has read and accepted this procedure.

3.5- Delivery Method and Address:

Delivery Address :

Name/Surname/Title: [BUYER]

Address: {[RECIPIENTADDRESS

Person to be Delivered:

Name/Surname/Title: [DELIVERED]

Address: [DELIVERYADDRESS

Packaging, shipping and delivery costs are covered by the CONSUMER. Shipping fee 0.00 TL and the shipping cost is added to the total amount of the order. It is not included in the product price. If the Seller has declared on the website that the delivery fee will be covered by those who shop above the amount declared or in some of its campaigns, the delivery cost is covered by the Seller. The delivery will be delivered by hand to the CONSUMER's address stated above, through the contracted cargo company. Even if the CONSUMER is not at the address at the time of delivery, our Company will be deemed to have fulfilled its obligation fully and completely. Therefore, the SELLER is not responsible for any damages and expenses arising from the CONSUMER receiving the product late and/or not receiving it at all. The SELLER is responsible for the delivery of the product subject to the contract, intact, complete, in accordance with the qualities specified in the order and with warranty documents and user manuals, if any.

ARTICLE 4 - RIGHT OF WITHDRAWAL

CONSUMER, from this Distance Sales Contract signed with the SELLER 14 (fourteen) has the right to withdraw within 24 hours without giving any reason and without paying any penalty. The period of right of withdrawal starts on the day the contract is established for contracts regarding the performance of services; and on the day the CONSUMER or a third party determined by the CONSUMER receives the goods for contracts regarding the delivery of goods. However, the CONSUMER may also exercise the right of withdrawal within the period from the establishment of the contract to the delivery of the goods. In determining the period of right of withdrawal;

a) For goods that are the subject of a single order and delivered separately, the day the CONSUMER or a third party determined by the CONSUMER receives the last goods,

b) For goods consisting of more than one piece, the day the CONSUMER or a third party determined by the CONSUMER receives the last piece,

c) In contracts where the goods are delivered regularly for a certain period of time, the day on which the CONSUMER or the third party determined by the CONSUMER receives the first goods shall be taken into account. You must send your notice of withdrawal before the expiry of the right of withdrawal period. https://sanatkartaki.com/ in the communication section of

E-Mail: sanatkartaki@hotmail.com

They can initiate their process by sending their refund requests to their e-mail addresses.

The consumer cannot exercise his right of withdrawal in the following contracts:

a) Contracts for goods or services whose prices vary depending on fluctuations in financial markets and are not under the control of the SELLER or the provider.

b) Contracts regarding goods prepared in line with the consumer's wishes or personal needs.

c) Contracts for the delivery of goods that are perishable or subject to expiration.

c) Contracts regarding the delivery of goods whose protective elements such as packaging, tape, seal, package have been opened after delivery; and those whose return is not suitable for health and hygiene reasons (make-up materials, single-use products, cosmetics and personal care products). In order for these products to be returned, their packaging must be unopened, untested, undamaged and unused.

d) Contracts concerning goods that are mixed with other products after delivery and cannot be separated due to their nature.

e) Contracts regarding books, digital content and computer consumables presented in material form, if protective elements such as packaging, tape, seal, package have been opened after delivery of the goods.

f) Contracts regarding the delivery of periodicals such as newspapers and magazines, other than those provided within the scope of a subscription contract.

g) Contracts related to accommodation, goods transportation, car rental, food and beverage supply and the evaluation of free time for entertainment or recreation purposes, which must be made on a specific date or period.

g) Contracts regarding services performed instantly in electronic environment or intangible goods delivered instantly to the CONSUMER.

h) Contracts regarding services that are started to be performed with the approval of the CONSUMER before the expiry of the right of withdrawal period.

I) To exercise the right of withdrawal 14 (fourteen) It is required that written notice is given to the SELLER by registered mail, fax or e-mail within the day period and that the product has not been used within the framework of the "Products for which the Right of Withdrawal Cannot Be Used" provisions set forth in this contract. In case of exercising this right,

I1) The invoice of the product delivered to the 3rd party or the BUYER, (If the invoice of the product to be returned is corporate, it must be sent together with the return invoice issued by the institution. Returns of orders whose invoices are issued in the name of institutions cannot be completed unless a RETURN INVOICE is issued.)

ı2) The products to be returned must be delivered complete and undamaged, together with the box, packaging, standard accessories (if any) and the products supplied with it.

i3) The SELLER is obliged to return the total price and the documents that burden the BUYER with debt to the BUYER within 10 days at the latest from the date of receipt of the notice of withdrawal and to take back the goods within 20 days.

i4) If the value of the goods decreases due to a reason caused by the BUYER's fault or if return becomes impossible, the BUYER is obliged to compensate the SELLER for the damages in proportion to his fault. However, the BUYER is not responsible for any changes or deteriorations that occur due to the improper use of the goods or product during the right of withdrawal period.

l5) If the amount falls below the campaign limit set by the SELLER due to the exercise of the right of withdrawal, the discount amount used within the scope of the campaign will be cancelled.

ARTICLE 5 - GENERAL PROVISIONS

5.1- CONSUMER, https://sanatkartaki.com/ declares that he/she has read the preliminary information regarding the product subject to the contract on the website and has been informed and has given the necessary confirmation electronically.

5.2- The product will be delivered within 30 days from the contract date. All responsibility belongs to the SELLER until the product is delivered.

5.3- If the product subject to the contract is to be delivered to a person/organization other than the CONSUMER, the SELLER cannot be held responsible if the person/organization to whom the product will be delivered does not accept the delivery.

5.4- The SELLER is responsible for the delivery of the contracted product, intact, complete, in accordance with the specifications specified in the order and with warranty documents and user manuals, if any. The SELLER can receive points for the products included in the campaign with company information.

5.5- Points will be taken from the promotional products, if any, such as buy 3, pay 2 etc.

5.6- In order to deliver the contractual product, the price of this contract must be paid using the payment method preferred by the CONSUMER. If the product price is not paid for any reason or is cancelled in the bank records, the SELLER is deemed to be relieved of its obligation to deliver the product.

5.7- If the bank or financial institution does not pay the price of the product to the SELLER due to the unauthorized or illegal use of the CONSUMER's credit card by unauthorized persons for reasons not caused by the CONSUMER's fault after the delivery of the product, the product must be sent to the SELLER, provided that it has been delivered to the CONSUMER.

5.8- In case of defective (broken, broken, etc.) products sold with or without a warranty certificate or in case of malfunction or breakdown within the scope and conditions of warranty, the necessary repairs will be made by the authorized service.

5.9- In order for the return procedures to be carried out in accordance with the general circular of the tax procedure law numbered 385, the relevant sections of the invoice that includes the return section that we have sent to you must be filled in completely and sent back to us together with the product after being signed.

5.10- If the SELLER cannot fulfill its contractual obligations in the event that the fulfillment of the ordered product or service becomes impossible, it accepts, declares and undertakes that it will notify the consumer in writing within 3 days from the date it learns of this situation and that it will refund the total price to the BUYER within 14 days.

5.11. SELLER has the right to reach BUYER via letter, e-mail, SMS, phone call and other means for communication, marketing, notification and other purposes through the address, e-mail address, fixed and mobile telephone lines and other communication information specified by BUYER in the site registration form or updated by him/her later and to share this information with the CARGO COMPANY that will undertake the transportation of the order and the INTERMEDIARY COMPANY that will send the e-invoice / e-archive invoice. BUYER accepts and declares that SELLER may engage in the above-mentioned communication activities towards him/her by accepting this contract.

5.12. BUYER shall inspect the goods/services subject to the contract before receiving them; shall not accept damaged and defective goods/services such as crushed, broken, torn packaging etc. from the cargo company. The goods/services received shall be deemed to be undamaged and intact. The obligation to carefully protect the goods/services after delivery belongs to BUYER. If the right of withdrawal is to be used, the goods/services shall not be used. The invoice must be returned with all copies.

5.12. If the BUYER and the credit card holder used during the order are not the same person or if a security breach is detected regarding the credit card used in the order before the product is delivered to the BUYER, the SELLER may request the BUYER to present the identity and contact information of the credit card holder, the previous month's statement of the credit card used in the order or a letter from the card holder's bank stating that the credit card belongs to him/her. The order will be frozen until the BUYER provides the requested information/documents and if the said requests are not met within 24 hours, the SELLER has the right to cancel the order.

5.13. BUYER declares and undertakes that the personal and other information provided by him while registering on the SELLER's website is true and correct, and that he will compensate the SELLER for all damages that may be incurred due to the untruthfulness of this information, immediately, in cash and in one go upon the first notification of the SELLER.

5.14. The BUYER accepts and undertakes to comply with the provisions of the legal legislation and not to violate them while using the SELLER's website. Otherwise, all legal and criminal liabilities that may arise will bind the BUYER completely and exclusively.

5.15. BUYER cannot use the SELLER's website in any way that disrupts public order, is against general morality, disturbs and harasses others, for an illegal purpose, or infringes on the material and moral rights of others. Furthermore, members cannot engage in activities that prevent or make it difficult for others to use the services (spam, virus, trojan horse, etc.).

5.16. Links may be provided to other websites and/or other content that are not under the control of the SELLER and/or owned and/or operated by other third parties through the SELLER's website. These links are placed for the purpose of facilitating navigation for the BUYER and do not support any website or the person operating that site and do not constitute any guarantee regarding the information contained in the linked website.

ARTICLE 6 - DEFAULT EVENT AND ITS LEGAL CONSEQUENCES

BUYER accepts, declares and undertakes that if he/she defaults while making payment transactions by credit card, he/she will pay interest within the framework of the credit card agreement between the cardholder bank and the bank and will be liable to the bank. In this case, the relevant bank may resort to legal means; may demand the expenses and attorney fees that will arise from the BUYER and in any case, if the BUYER defaults due to his/her debt, the BUYER accepts, declares and undertakes that he/she will pay the loss and damage suffered by the SELLER due to the delayed payment of the debt.

ARTICLE 7 - DISPUTES AND COMPETENT COURT

In disputes that may arise regarding this contract; for disputes up to the value declared by the Ministry of Trade each year, the Provincial or District Consumer Arbitration Committees where the CONSUMER transaction was made or where the CONSUMER resides will have jurisdiction, and for disputes above the said value, the Consumer Courts where the CONSUMER transaction was made or where the CONSUMER resides will have jurisdiction.

If the order is placed, the CONSUMER is deemed to have accepted all the terms of this contract.

SALES PERSON:

Title: Elvira HASANOVA

Address: Mehterçeşme neighborhood 1869 Street No 12 D 7 Esenyurt Istanbul

Telephone: 05392053075

Fax:

E-Mail: sanatkartaki@hotmail.com

Mersis:

Tax Office: Beylikduzu

Tax Number: 4581021829

KEP Address:

BUYER

Name/Surname/Title: [BUYER]

Address: [RECIPIENTADDRESS]

Telephone: [RECIPIENTPHONE]

E-mail: [RECIPIENTEMAIL

History: [CONTRACT HISTORY]